The Elizabeth Fry Society of Peel-Halton is dedicated to being a tireless and strong champion within the Peel-Halton Region for the appropriate and non-discriminatory delivery of programs and services to women and youth who are or may be at risk of coming into conflict with the law. As one of the leading experts in community responsive programs for women and youth, the values that continue to guide our work are accountability, advocacy, collaboration, fairness, innovation, and respect.
The Elizabeth Fry Society of Peel-Halton is actively looking for interested and qualified community members to join its dynamic and diverse Board of Directors. The Board of Directors provide strategic leadership to the Agency by committing to excellence in governance and ensuring the Agency’s organization health for optimum achievement of its goals and mandate.
Board Members Commitment:
- Attend regularly scheduled board meetings on a monthly basis (2 hours in the evening from 6pm-8pm)
- Preparing for regular and sub-committee meetings
- Contributing to and joining board committee meetings
- Representing the Elizabeth Fry Society of Peel-Halton at community events and other functions
Skills and Competencies -- in addition to being recognized in their own fields and/or experience and expertise, the candidates are expected to demonstrate:
• Understanding of Board Governance Practices
• Experience in the non-for profit sector, corporate sector, and/or non-profit Boards
• Demonstrated Leadership Roles within a Board Structure
• Ability to work cohesively and effectively to actualize the mission and mandate of the Agency
The Board is currently seeking candidates with expertise in one or more of the following areas:
• Financial Management
• Human Resources Management
• Resources and Community Development
• Policy Development
• Government and Funding Relations
Interested applicants are invited to submit a cover letter and resume via email to the Executive Director, Deborah Riddle at firstname.lastname@example.org by February 28, 2018.
The Elizabeth Fry Society of Peel-Halton is committed to accessible hiring practices. Upon request, accommodation for applications with disabilities is available. If you are applying for this position and require accommodation, please contact email@example.com and we will work with you to meet your needs.
Job Position: Volunteer Services Coordinator
Department: Human Resources & Strategic Development
Status: Full-Time – 35 hours per week
Compensation: $23.00 - $25.00 per hours, plus a generous RRSP plan, group health benefits and professional development support
Indus Community Services is an accredited, not-for-profit community benefit organization that has served local communities for over 32 years. We are a registered charity, supported by our donors and by all three levels of government. Through our professional staff, we are a leader in the provision of culturally appropriate services to newcomers, families, women & seniors.
Vision: Leaders in building strong and supportive communities.
Mission: Supporting our growing communities to manage change through quality client-centered social & health services and responsive public education.
The Volunteer Coordinator is responsible for the coordination and leadership of Indus’ volunteer resources to assist in the delivery of the organization’s programs and services. This includes coordinating the Friendly Visiting program and directly managing volunteers, and providing guidance, support, resources, and tools to staff who supervise volunteers. The incumbent is responsible for establishing a core group of volunteers to deliver key volunteer program priorities.
Responsibilities and Duties: (but not limited to)
- Responsible for the recruitment, training, matching, retention and support of volunteers.
- Promoting the volunteer program to gain community support for the program and the organization.
- Liaising with volunteers and clients and act as the first point of contact for volunteer related inquiries.
- Providing orientation and on-going training of volunteers to increase their understanding of Indus, our clients, services and the role and responsibilities of volunteers.
- Maintaining the volunteer database using Sumac and hard copy of volunteer files.
- Ensuring program policies, procedures and standards are followed and records of volunteer hours are maintained according to established procedures.
- Ensuring confidentiality and privacy requirements are maintained to highest level and that volunteers understand and adhere to the requirements.
- Ensuring that monthly and annual volunteer service targets are managed and met.
- Providing regular statistical and program reports on the organization’s volunteer programs and initiatives.
- Ensuring that service delivery meets client expectations and program standards.
- Evaluating volunteers and their experience with the organization.
- Coordinating the Friendly Visiting program to ensure effective service delivery including:
- Planning, coordination and delivery of effective friendly visiting and security reassurance services to seniors.
- Completing needs assessments and developing individualized service plans for each client.
- Ensuring an appropriate match between client and volunteer.
- Monitoring services and clients’ progress, and making internal and external referrals as needed.
- Responding to program inquiries and referrals, assessing and identifying service requirements.
- Supervising and supporting friendly visiting volunteers; including ensuring their safety while in the client’s home.
- Monitoring the quality of the friendly visiting services; collecting and analyzing feedback from clients, volunteers and caregivers.
- In conjunction with Human Resources developing:
- Role descriptions, policies, procedures, orientation and training materials, conduct interview and deliver orientation and training sessions.
- Forms and records to document the volunteer activities.
- Intake, interview, and screening protocols for potential volunteers to ensure the best match between the skills, qualification, and interests of the volunteers and the needs of the organization.
- Ensuring continuous program improvements including:
- Developing meaningful volunteering opportunities based on the needs of the organization.
- Community partnerships and collaborations to enhance recruitment.
- Best practices in volunteer management and coordination.
- Developing and monitoring program website content information
- Developing a viable outreach plan and implementing effective strategies to ensure on-going recruitment of volunteers with the right skills to meet the organization’s annual volunteer targets.
- Planning and implementing volunteer recognition activities to recognize the contribution of volunteers to the organization.
- Participate in staff and team meetings, and professional development opportunities as required.
- Adopt safe work practices, reporting unsafe conditions immediately.
- Perform other related duties from time to time as assigned.
Qualifications and Skills:
- Post-secondary education in Volunteer Management or equivalent, with two to four years of professional experience in volunteer management and engagement.
- Comprehensive knowledge of volunteer administration practices and procedures including experience with recruitment, selection, orientation, placement, supervision and evaluation of volunteers.
- Strong customer service skills, with a proven ability to build and maintain strong and productive working relationships with all stakeholders.
- Excellent presentation, oral and written communication skills, with the ability to prepare and present materials, including standards and documentation, to all levels of management, staff and other stakeholders.
- Strong leadership and team-building skills with the ability to take initiative.
- Detail oriented with excellent organizational skills.
- Excellent time management skills with the capacity to work simultaneously on multiple tasks and emerging priorities and deliver within deadlines.
- Ability to problem-solve requests with tact and good judgment.
- Strong computer skills including Microsoft Suite, volunteer database software (Sumac preferred), Social Media and other on-line platforms which enhance communications.
- Local travel is required – a valid G driver’s license and reliable vehicle is required.
- Ability to work flexible hours including occasional evenings, weekends and to work from any Indus work-site.
- A Police Vulnerable Sector Check will be required.
Interested candidates are invited to submit their application, including a complete resume of qualifications and experience, electronically to firstname.lastname@example.org by 12:00pm, January 31st, 2018. Please ensure your application email has the subject heading of ‘Volunteer Coordinator - (insert your name)’
This job posting is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.
Indus Community Services is an equal opportunity employer and is committed to establishing a qualified workforce that is reflective of the diverse populations we serve. We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process. We encourage applications from all qualified individuals; however, only those under consideration will be contacted. No phone calls please.